Helpful tips to maximize your experience at Sunrinity Health.

On your first visit please take time to download and fill out our intake forms and bring them with you and/or show up about 10-15 minutes early. Your personal Massage Therapist will begin your session with a formal consultation. He/She will briefly go over your health history, ROM and goals. He/She will answer questions you may have and finish with a very brief explanation of what you can expect during your massage. After your session you will receive a cup of our ionized water, a brief check in from your personal Therapist and any suggestions he/she may have to help you obtain your goal(s) sooner. At check out, the person at the front desk will greet you with scheduling options based on the recommendations of your personal Therapist, so you can obtain your goal(s).

Late Arrivals/Cancellation Policy

IN ORDER TO RECEIVE YOUR FULL SESSION WE ASK YOU ARRIVE FOR YOUR APPOINTMENT ON TIME. FOR LATE ARRIVALS THE SESSION WILL END AT THE SCHEDULED TIME AND FULL PAYMENT IS EXPECTED. A 24-HOUR CANCELLATION NOTICE IS APPRECIATED. PAYMENTS FOR CANCELLATIONS WITH LESS THAN 24-HOUR NOTIFICATION ARE LEFT AT THE DISCRETION OF CLINIC. WITH ANY CANCELLATIONS, FUTURE APPOINTMENTS MAY NEED TO BE PAID IN FULL, AT THE TIME OF SCHEDULING. ALL UNPAID TREATMENTS WILL BE SECURED WITH A CREDIT CARD ON FILE. THIS CARD WILL ONLY BE CHARGED IF CANCELLATION POLICY IS NOT MET.

Payment

PAYMENT IS DUE PRIOR TO THE BEGINNING OF THE SESSION. CASH, CREDIT CARD, APPLE/ANDRIOD PAY, FLEX SPENDING, HSA AND GIFT CERTIFICATES ARE ALL ACCEPTED FORM OF PAYMENT. SHOULD AN AUTO WITHDRAW BE DECLINED YOU WILL BE CHARGED AN ADDITIONAL $40 FEE PER INCIDENT. IT IS YOUR RIGHT TO TERMINATE THE SESSION AT ANY POINT FOR ANY REASON. TERMINATION OF THE SESSION DOES NOT ENTITLE CLIENT TO CREDIT OR REFUND.

Cell Phone Policy

Sunrinity Health does not allow cell phone usage in the office. We ask that while you are here, you leave your cell phone in your vehicle or turn it off prior to entering the office.

We understand cell phones have become a huge part of how we as a society operate daily and it is hard for most people to unplug. It is vital that you unplug during your sessions however. We do our best to be courteous of your time and ask that you return the favor. We have had an increasing amount of people using their phones before, during and after their sessions. This is disruptive to your therapy, your therapist and other clients.

1. If you’re not unplugged you are not allowing your body and mind to receive the full benefits of the therapy.
2. Your usage takes from your session time and other clients.
3. Using your phone during the session, yes even texting, positions your muscles out of alignment needed to receive massage and could potentially become a hazard for you and/or your therapist.

We ask that if it is not possible for you to turn your cell phone off for the duration of your visit, please schedule another time that you are able to turn it off. (Cancellation policy will be considered)

Should your phone or any other device vibrate, ring or be used while you are in the office, your session maybe terminated immediately without a refund.

Thank you for your understand and cooperation in this matter.

Sunrinity Health is a professional massage therapy clinic. Our staff consists of certified/licensed massage therapists with collective years of experience and a range of modalities to accommodate a balance for your health needs and goals.